Payment Journals Error selecting account for journal post
- Knowledge Assistant
Unable to post batch in Payment Journals due to error:
Error selecting account for journal post, status:
Error posting journal line
An unexpected error has occurred while processing a receipt record
11.3
Accounts Receivable
AR
Payment Journals (arrctpst)
Typically these errors are because a GL account on the receipt are either blank, or do not match the GL accounts in the Charge Codes program.
If a Payment receipt, unrelease the batch and reverse the payment receipt referenced in the error. Batch should post error-free since Payment Journal ignores GL mismatches when a payment is reversed
If not a Payment receipt, (such as a Refund or Reversal), you must contact Munis Support for assistance. They cannot be reversed until posted, therefore they must be repaired by support