Tyler Hub Command Center Okta Refuses to Connect Error



Description of Issue

A Munis user receives an okta.com refuses to connect error displayed in Command Center.

  • okta.com is usually preceded by the site name in the error, for example : sitename-okta.com refuses to connect



Context
  • Tyler Hub

  • Command Center Pages



Cause

Domain error in HUB



Resolution

Development has MUN-420166 in QA for this issue. Using Microsoft Edge instead of Chrome is a work around for the time being.



Additional Information