Change or Update an Abatement Amount
Description of Issue
The amount being abated needs to be updated.
Context
- Munis
- 2019.1+
- Abatement Entry
Cause
The desired amount to be abated is different than the amount stipulated by the reason code.
Resolution
- An abatement must be entered first.
- Please follow the steps here to enter an abatement: Enter an Abatement in a Batch in Abatement Entry
- Or follow these steps to find an existing abatements: Find an Abatement Within an Abatement Entry Batch
- Abatement amounts can be updated from the Charge and Installment Entry Screen.
- If entering a new abatement, fill out all the necessary and desired fields on the first screen and tab through until the Charge and Installment Entry Screen opens.
- If updating an already existing abatement, find the abatement, and then click Charges in the top ribbon to get to the Charge and Installment Entry Screen.
- Highlight the Charge Line that needs to be changed.
- Click Update.
- Enter the desired amount in the installment lines.
- Click Accept.
- Click Back
- At this point, this Abatement is entered and can be Bill Posted or GL Posted if desired.
- Please follow the steps found here to complete either of these processes:
Additional Information
- For all information regarding Abatements, please visit: Master Article - Abatements
- If further assistance is required, please contact Tax Support.