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User missing Open TCM option in Attachments dropdown
User missing Open TCM option in Attachments dropdown
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
User cannot scan into TCM; they are missing the Open TCM option from the Attachments dropdown
Context
Journal Inquiry/Print
Cause
User missing TCM permissions/data access
Resolution
Verify that the user has TylerCM group data access in their System module permissions.
Updating a role will impact all users in the role.
Navigate to:
System Administration > Security > Roles
Search and select Role ID
Under General, click the Munis System Folder
Make sure the Tyler Content Manager settings are set correctly
Make sure user has Data Access - TylerCM group access
Once set, have user close out of Journal Inquiry/Print and reopen
Additional Information
, multiple selections available,
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