Email Notifications Are Not Sending

Description of Issue

Supervisor is no longer receiving email notifications for time-off requests.

Context

Cause

The supervisor's Security & Permission role had not been configured for notifications.

Resolution

To configure to notifications tab:

Select System Admin
Select Security & Permissions
Select the pencil for the Role
Select the Notifications tab
Check the box for the division, department or employee that the supervisor should receive a notification for
Select 0 Events Selected and then check the box for each event you want an email to be sent for (This will need to be done for each division, department or employee that is checked)
Select Save on the Events tab
Select Save on the Notifications tab once finished

Additional Information

Knowledge Assistant