This bill has a paid balance and cannot be voided

Owned by Knowledge Assistant
Mar 29, 2022
1 min read



Description of Issue

Unable to reverse Generate AR

Error in reverse Gen AR This bill has a paid balance and cannot be voided. 



Context

  • Utility Billing

  • UBCIS

  • Bill Run Process

  • 2019.1



Cause

Payment against bill in current bill run has not yet been reversed



Resolution

  1. Reverse any known payments against this bill run. 

  2. If the payment cannot be located please contact Utility Billing Support. 



Additional Information