Inspection Entry Customer Name UNKNOWN after Customer Merge

Owned by Knowledge Assistant
Mar 24, 2022
1 min read



Description of Issue

After running the Customer Merge, the Customer Name in the Inspection Entry program displays as **UNKNOWN



Context

  • Accounts Receivable

  • AR

  • Permits and Code Enforcement

  • PI

  • Inspection Entry (piinspen)

  • Customer Merge (arcidmer)



Cause




Resolution

Development is currently researching the issue

Current workaround is to update the Customer manually on the Inspection Entry screen after processing the Customer Merge. Install MUN-434652 once available



Additional Information