Reverse Interest or Fee on Payment Plan
Description of Issue
Interest on a payment plan needs to be adjusted or a fee that was added needs to be removed.Â
Context
2019.1+
Payment Plans
NY Tax
Cause
Interest is incorrect or a fee was added in error.Â
Resolution
At the bottom of the payment plan, click the folder icon that says Waive Interest/Fees.
Enter the correct interest and fee amounts.Â
Click Accept.
Additional Information
If further assistance is required, please contact Tax Support.Â