/
Reverse Interest or Fee on Payment Plan

Reverse Interest or Fee on Payment Plan



Description of Issue

Interest on a payment plan needs to be adjusted or a fee that was added needs to be removed. 



Context
  • 2019.1+

  • Payment Plans

  • NY Tax



Cause

Interest is incorrect or a fee was added in error. 



Resolution
  1. At the bottom of the payment plan, click the folder icon that says Waive Interest/Fees.

  2. Enter the correct interest and fee amounts. 

  3. Click Accept.



Additional Information

If further assistance is required, please contact Tax Support. 











Related content

How to reverse fees added by Cutoff Process
How to reverse fees added by Cutoff Process
More like this
How to forgive held interest
How to forgive held interest
More like this
Remove or Forgive Negative Held Interest
Remove or Forgive Negative Held Interest
More like this
Forgive Interest
Forgive Interest
More like this
Accidentally waived interest and need to reverse the WAV Adjustment
Accidentally waived interest and need to reverse the WAV Adjustment
More like this
Reverse or remove an NSF fee on a tax bill
Reverse or remove an NSF fee on a tax bill
More like this