myCalPERS Payroll Contribution is missing employees with no Participant record

Owned by Knowledge Assistant
Last updated: Jun 24, 2022
1 min read





Description of Issue

Employees are missing from the myCalPERS file



Context

  • Payroll

  • California

  • CA myCalPERS Payroll Contribution File

  • CA myCalPERS Participants



Cause

Employee does not have a Participant record and at least one Appointment record



Resolution

Use the following steps to create a Participant record, and the required Appointment record(s):

  1. Open the CA myCalPERS Participants program. 

  2. Click Add

  3. Complete the screen

  4. Click Accept 

  5. Click Appointments

  6. Click Add 

  7. Complete the screen.  Note that Member Category, Work Calendar, and Pay Rate Type are required to be able to save the record

  8. Click Accept 

  9. Repeat Steps 6 through 8 if there are additional Appointments



Additional Information

Master Article - myCalPERS Payroll Contribution is missing employees