Error occurs when selecting generate journal on the Match Screen in Bank Reconciliation Manager if the Bank Reference Number is greater than 16 characters





Description of Issue

Error occurs if the Bank Reference Number is greater than 16 characters when attempting to Generate Journal on the Match Screen of Bank Reconciliation Manager

Generate Journal Error
{"data":{"Message":"An error has occurred."},"status":500,"config":{"method":"POST","transformRequest":[null],"transformResponse":[null],"jsonpCallbackParam":"callback","url":"



Context

Bank Reconciliation Manager



Cause

Reference 3 field on journal entry has a maximum of 16 characters



Resolution

The work ticket MUN-330006 is currently open with Development to address this issue.



Additional Information

For now, a manual journal entry can be created in General Journal Entry/Proof (Financials > General Ledger Menu > Journal Entry/History > General Journal Entry/Proof)