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Image cash letter create file not completing
Image cash letter create file not completing
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Click Create in Image Cash Letter and the process never completes.
An error occurred while creating the Credit Images
Context
Tyler Cashiering web version 2020.1+
Cause
No Image cash letter format is selected for the Deposit Account. This is a new setting in the web based version of Cashiering.
Resolution
Log into Cashiering with an administrator account
Navigate to Administration > Image Cash Letter Formats and make sure a format has been added.
Next, navigate to Administration > Deposit Accounts
Click the pencil icon for the applicable deposit account
Select the applicable image cash letter format from the dropdown
Click Save
Additional Information
, multiple selections available,
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