YTD Budget Report display output hyperlink not opening Account Inquiry

Owned by Knowledge Assistant
Mar 17, 2022
1 min read





Description of Issue

YTD Budget Report display output account hyperlink hangs on loading... or blank screen and does not bring up Account Inquiry



Context

  • YTD Budget Report

  • Hyperlinks

  • OKTA

  • Report Viewer



Cause

Possible OKTA authentication credential hand shake or configuration issue



Resolution

  1. Workaround is available: Copy URL and paste into a new browser tab to bring up needed Account Inquiry account example

  2. Log a case with Munis Financials General Ledger for initial review who might involve server support as needed



Additional Information