Missing favorites after upgrading Munis versions

Missing favorites after upgrading EERP versions can they be restored?

• Hub & Dashboard
• Favorite & Quick Links
• Update & Munis Versions
• Menu Settings

• Auto-Add Favorites Menu might not be selected in Menu Settings
• Browser cache needs to be cleared

1. Browse to EERP > System Administration > General Administration > Menu Settings
2. Select Base Menu Settings, the middle tab
   • If Auto-Add Favorites Menu is selected skip to step 6
3. Update
4. Auto-Add Favorites Menu
5. Accept
6. Update Menu, option from ribbon
7. Accept prompt asking if ok to clear menu cache OK
8. Log out of EERP
9. Master Article - Clear Browser Cache 
10. Close browser
11. Open browser
12. Log back into EERP and check Favorites
    • Favorites can be manually added back as needed
13. Contact Server support to coordinate with deployment and implementation to see if there is any other recourse

Keep a copy of favorites just in case