Hub Favorites Missing in SaaS Environment

Owned by Knowledge Assistant
Sept 18, 2024
1 min read
Description of Issue

After SaaS Deployment Hub favorites are gone.

Context

  • AWS

  • Hub

  • SaaS

  • Flip

  • Migration

Cause

During SaaS migration, Hub favorites are deleted and must be recreated.

Resolution

Duplicate OnPrem Hub favorites into SaaS Hub favorites.

Additional Information

Hub favorites don’t get overwritten at Cut To Live once re-created in SaaS Hub page.