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GIS configuration did not carry over after upgrade

GIS configuration did not carry over after upgrade



Description of Issue

  • Maps are missing in the Field Work and Asset Registry programs after upgrading 

  • Upgraded to a new version and the GIS configuration did not copy over



Context

  • Enterprise Asset Management

  • EAM 



Cause

By design, GIS configuration does not copy over during a refresh or upgrade



Resolution

  1. In GIS Configuration (Enterprise ERP > System Administration > General Administration > GIS Configuration), click Import From File 

  2. Click Yes to import GIS configuration information

  3. Select the GIS configuration file and the GIS configurations will import in



Additional Information

Support recommends exporting and saving a copy of your GIS configuration file any time changes are made to your configuration