GIS configuration did not carry over after upgrade

Owned by Knowledge Assistant
Last updated: Oct 18, 2023
1 min read





Description of Issue

  • Maps are missing in the Field Work and Asset Registry programs after upgrading 

  • Upgraded to a new version and the GIS configuration did not copy over



Context

  • Enterprise Asset Management

  • EAM 



Cause

GIS configuration does not copy over during a refresh or upgrade



Resolution

  1. Go to Munis > System Administration > General Administration > GIS Configuration and click Import From File 

  2. Click Yes to import GIS configuration information

  3. Select the GIS configuration file and the GIS configurations will import in



Additional Information

Support recommends exporting and saving a copy of your GIS configuration file any time changes are made to your configurationÂ