Payment Entry Check Reference Number field unavailable for Cash Payment Method





Description of Issue

When entering a Cash payment, the Check/Reference # field is unavailable

  • After upgrading from 11.3 to 2017.1 or higher, the Check/Reference # field has been removed

  • Check Number field only available for Check Payment Method



Context
  • Accounts Receivable

  • AR

  • Payment Entry (arbilinq)

  • Tender



Cause




Resolution

When entering a payment in Payment Entry, the Tender screen only offers a Check Number field when entering a Check Payment Method. When Cash is selected as the Payment Method, the Check Number field is hidden. This is by design and removed in version 2017.1 and higher.



Additional Information