Payment Entry Check Reference Number field unavailable for Cash Payment Method
Description of Issue
When entering a Cash payment, the Check/Reference # field is unavailable
After upgrading from 11.3 to 2017.1 or higher, the Check/Reference # field has been removed
Check Number field only available for Check Payment Method
Context
Accounts Receivable
AR
Payment Entry (arbilinq)
Tender
Cause
Resolution
When entering a payment in Payment Entry, the Tender screen only offers a Check Number field when entering a Check Payment Method. When Cash is selected as the Payment Method, the Check Number field is hidden. This is by design and removed in version 2017.1 and higher.
Additional Information