Recurring Journal - Lock request time out period exceeded

Description of Issue

Unable to Generate Journals from Recurring Journal due to system lock
Error inserting gljetrnd - status: -6372 [ISAM -50000]
Lock request time out period exceeded
System Log Id: #
System Log Message: Insert 860

Context

Cause

Recurring Journals are trying to access a resource in Munis that is in use by another process

Resolution

View Database Locks

Additional Information

Scope of system lock could be well beyond just Recurring Journals
Once resolved ensure all impacted users confirm they are back to normal if not troubleshoot specific issue normally

Knowledge Assistant