Recurring Journal - Lock request time out period exceeded
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
- Unable to Generate Journals from Recurring Journal due to system lock
- Error inserting gljetrnd - status: -6372 [ISAM -50000]
Lock request time out period exceeded
System Log Id: # - System Log Message: Insert 860
Context
- Recurring Journals
- System Locks
- Data Integrity
Cause
Recurring Journals are trying to access a resource in Munis that is in use by another process
Resolution
Additional Information
- Scope of system lock could be well beyond just Recurring Journals
- Once resolved ensure all impacted users confirm they are back to normal if not troubleshoot specific issue normally