/
How to unhide system administration menu in Munis

How to unhide system administration menu in Munis





Description of Issue

System administration menu option no longer available and is missing from the Tyler menu.



Context
  • Munis (2019+)

  • HUB



Cause

System administration menu option was set to hidden by mistake and menu settings is no longer available.



Resolution

Resolution 1:

  1. Log into Munis HUB environment

  2. Open a new browser tab by pressing CTRL+T and navigate to the menu setup module:

    1. https://FQDN/XXXXenv/munis/gas/app/ua/r/mugwc/menusetu

      1. Ex. https://tylertechnologiesmunisapp.tylerhost.net/1234prod/munis/gas/app/ua/r/mugwc/menusetu

  3. Click Update

  4. Click Accept

    1. Under the Caption column look for System Administration

    2. Next to System Administration column is the Allow Access column:

      1. Click drop down and change from Hidden to Yes.

  5. Click Accept

  6. Click Apply Now:

    1. No confirmation window will show after clicking apply now

  7. Refresh Munis HUB page and verify System Administration menu populates


Resolution 2:

  1. Log into Munis HUB environment

  2. Open a new browser tab by pressing CTRL+T and navigate to the roles module:

    1. https://FQDN/XXXXenv/munis/gas/app/ua/r/mugwc/sprolemt

      1. Ex. https://tylertechnologiesmunisapp.tylerhost.net/1234prod/munis/gas/app/ua/r/mugwc/sprolemt

  3. Click Search and for Role Key, search "MUNIS".

  4. Click Update.

  5. Click on Menu Security tab, then Edit.

  6. Ensure Role Access line for System Administration is checked. Click accept.

  7. Refresh Munis HUB page and verify System Administration menu populates



Additional Information












Related content

Access to the Munis system has been disabled by the System Administrator
Access to the Munis system has been disabled by the System Administrator
More like this
MUNIS role does not have menu access
MUNIS role does not have menu access
More like this
Tylerservice Account Doesn't Have a Tyler Menu
Tylerservice Account Doesn't Have a Tyler Menu
More like this
User missing menu options in Munis even when correct roles and permissions are in place
User missing menu options in Munis even when correct roles and permissions are in place
More like this
Munis Menu Does Not Appear from Tyler Hub for New Install
Munis Menu Does Not Appear from Tyler Hub for New Install
More like this
Menu was updated but is not taking effect
Menu was updated but is not taking effect
More like this