Description of Issue

Revenue is missing from the GL when the GL Account Inquiry report is run

Context

Cause

GL journals have not been created for transactions processed in the Receipts Entry and Bill Adjustments programs

Resolution

Property Revenues > Business Licenses > Collection Processing > Create GL Journals
Click Browse Batches to view all batches which do not yet have a GL Journal posted
Click Back
Click Define
Enter search criteria to limit the posting, leave blank to post all
Click Accept
Click Select
Click Process
Click Yes

Additional Information

Back out of GL Account Inquiry program and re-launch it before running the report again

Description of Issue

Revenue is missing from the GL when the GL Account Inquiry report is run

Context

Cause

GL journals have not been created for transactions processed in the Receipts Entry and Bill Adjustments programs

Resolution

Property Revenues > Business Licenses > Collection Processing > Create GL Journals
Click Browse Batches to view all batches which do not yet have a GL Journal created
Click Back
Click Define
Enter search criteria to limit the posting, leave blank to post all
Click Accept
Click Select
Click Process
Click Yes

Additional Information

Back out of GL Account Inquiry program and re-launch it before running the report again

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