Maine VR not allowing monetary corrections, reverts to non-monetary





Description of Issue

While processing a monetary correction a pop-up appears that reads There is no money being collected through this transaction.  This will be changed to a non-monetary correction. 



Context
  • Munis 11.3

  • Maine Vehicle Registration

  • Corrections



Cause

The Accept button is being used before the transaction details are entered



Resolution
  1. Maine Vehicle Registration > Vehicle Registration Processing > Correction

  2. Choose Monetary correction from the transaction type drop down

  3. Click one of the blank search fields to initiate search

  4. Enter search criteria

  5. Click Accept

  6. Click the Misc/Excise/Fees tab and make monetary adjustments

  7. Click Accept



Additional Information