Forgive Interest

A bill has interest that needs to be removed, deleted, or forgiven. 

• Accounts Receivable 
• Property Tax Billing 
• General Billing 
• Community Development 
• Utility Billing 
• Forgive Interest (arfgvint) 

Accumulated interest on a bill needs to be removed, deleted or forgiven.

1. Navigate to the Forgive Interest program either by searching or using the following path: Property Revenues > Property Tax Billing > Region > State > Collection Processing > Forgive Interest 
2. Click Define.
3. Enter the desired Year range in the Bill year range fields. 
4. Select an AR Category range.
5. Enter a specific Bill number if desired, otherwise, leave the field blank to forgive interest on all bills within the years and categories specified previously. 
6. Enter a Customer number, Property code, or Parcel if desired to further narrow the criterion. 
7. Enter an unpaid balance range in the Bill unpaid balance range fields. (Note: This is total unpaid balance on the bill for all charges.) 
8. Enter a Note/Comment. This is an informational, but required field. 
9. Click Accept. 
10. Click Select. 
11. Click PDF to view a report of the selected interest. 
12. Click Maintain Int to alter the forgiven interest amounts if needed. 
13. When the numbers are finalized and verified, click Output-Post. 
14. Choose an Output option for the report (Munis printer, Save, PDF, or Display). 
15. Click OK.
16. A message appears, Forgive interest for the XXXX selected bills? 
17. Select Yes to proceed or No to cancel. 
18. A message appears, Interest has been forgiven.
19. Click OK. 

• If the interest is held please see this guide: How to forgive held interest
• For additional assistance, please contact the appropriate support team based on the category of bill interest is being forgiven for.