How to reverse fees added by Cutoff Process
Description of Issue
Need to reverse the late fees that were applied through the Cutoff Process
Context
Munis
Utility Billing
Cause
When defining the Cutoff Process the option to apply fees was selected in error.
Resolution
- Tyler Menu > Munis > Property Revenues > Utility Billing > Periodic Process > Apply Late Fees
- Click Reverse
- Click Define
- Enter Selection Criteria to match the group of late fees to be reversed click Accept or tab to next area
- If only certain late fees are to be reversed from the fees that was applied enter the fee charge codes that need to be reversed in the From and To fields
- Click Accept or tab to next area
- Enter GL Posting information click Accept
- Click Select
- Click Flag Bills and uncheck any that you do not which to reverse.
- Click Accept
- Click Process
**Note any late fees that have been paid or adjusted off bills since the initial apply late fees was processed will not be reversed because they are no longer available to reverse due to being paid or adjusted off the bills.
Additional Information