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Reverse Apply Credits Deposits in Bill Run

Reverse Apply Credits Deposits in Bill Run

Description of Issue

Apply Credits/Deposits needs to be reversed either to restart that step or reverse Gen AR.

Context
  • UBCIS

  • Apply Credits/Deposits

  • Bill Run Process

Cause

Reverse AR needs Apply Credits/Deposits to be reversed.

Resolution
  1. Navigate to Property Revenues > Utility Billing > Bill Processing > Bill Run Process

  2. Click Search and find the Bill Run that needs to be reversed

  3. Click Apply Credits/Deposits

  4. Click Define, then enter the applicable information, then click Accept

  5. Click Reverse, then Select, then Execute

  6. After the process completes, save the report as needed.

  7. Click Back until you are returned to the main Bill Run Process screen

  8. The Apply Credits/Deposits arrow should now be green

Additional Information










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