Benefit Enrollment Monitor error: An unexpected error has occurred

When we go to Benefit Enrollment Monitor, only certain users are getting the error An unexpected error has occurred. Please refresh the page and try again. If the error exists, please contact support.

• Personnel Management
• Benefit Enrollment Monitor
• Benefits Administration

This is cause by faulty database table records that will need to be cleared through SQL Script.

Please reach out to Human Resources support and reference this article.

To resolve, please prepare a connection to the Application Server so we may access SQL Management.

Please reach out to Human Resources with any additional questions.