Missing SSO Shortcut

Owned by Knowledge Assistant
Nov 19, 2020



Description of Issue

Munis Single Sign On (SSO) has been installed on to the computer and there is no shortcut on the Desktop

Context
  • Munis
  • Version 11.3
  • Desktop Client
  • Single Sign On (SSO)
Cause

During installation a shortcut is not created for the user on the desktop 

Resolution
  1. Open File Explorer
  2. Navigate to C:\Programfiles(x86)\TylerTechnologies\Munis\HostedServices\
  3. Right Click Tyler_SSO_client.exe and click Send To > Desktop
  4. You should now see Tyler_sso_client.exe - shortcut on your desktop
  5. Double-Click to Launch Munis
Additional Information