Error Removing Workflow Forwarding - Target Approver Email Missing or Incorrect

Description of Issue
  • Error message when removing workflow forwarding from a user

Munis (sprousrm)

wffwdmov - Error sending forwarding summary email to target approver (xxxxx):

The utility program (sendemail.wsf) generated an error:


ERROR 10014: Invalid argument passed to function

Recipient(s):

Calling SocketTools SMTP SendMessage method.

Contact Software Support

  • Receiving error when updating workflow through user attributes
Context

User Attributes

Workflow

Cause

Target Approver's email was missing or incorrect.

Resolution

To correct, the target approver's email will need to be updated in User Attributes.

System Administration > Security > User Attributes

  1. Search for the User Id in the error message
  2. Update
  3. Edit the user's Email Address
  4. Accept

Once updated, try removing the workflow forwarding again.

Additional Information