Description of Issue

Misc Receipt Printing Issue

ReadyForms receipts will not print

Context

Misc Cash
ReadyForms
Enteprise Forms
File format

Cause

This will occur when a site is implementing ReadyForms for Misc Cash Receipting. ReadyForms will read XML receipt format and chances are the receipt format that Munis is delivering is not XML. ReadyForms will do nothing or print nothing when executed.

Resolution

Confirm ReadyForms Templates are setup for a Misc Receipt and the ReadyForms Definition jobs are setup for the output the site is expecting.
Navigate to General Revenues>Accounts Receivable>Setup>Accounts Receivable Settings.
Click Cat Specific.
Scroll to Category 02 Misc Cash Receipts.
Confirm the Receipt Form is set to XML - XML Raw Format
If it is anything other then step #4, ReadyForms will not be able to read the format.
If you are still experiencing issues please contact Munis Support.

Additional Information

How to Enter a Misc Cash Receipt

For Receipts processed via DocOrigin forms as Non_xml format, please review the following: NON XML DocOrigin Forms are not printing

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