How to create new Work Order Service Order Reason Codes



Description of Issue

How do we create a new reason code for our work orders?

Context
  • Munis
  • Utility Billing CIS
  • Work Orders 
  • Service Orders
  • Utility Billing Miscellaneous Codes
Resolution

From the Tyler Menu navigate to

  1. Property Revenues > Utility Billing > Setup > Utility Billing Miscellaneous Codes
  2. Add 
  3. Code Type > WKOR-Service Order Reason Code
  4. Enter Code, Description, Short desc
  5. Accept


Additional Information