Description of Issue

Invoice Entry and Proof batch will not post

Invoice Entry and Proof batch DUP error

Context

Munis
General Billing
Invoice Entry and Proof
2018.1+

Cause

Munis will report a DUP error when the posting is displayed. In new versions of Munis, a posting will error as it thinks the invoices are already posted when they have not.

Please use the steps in the resolution to confirm the invoices in the batch have not posted nor created General Ledger Journals within Munis.

Resolution

Confirm one or more invoices pull into Bill Inquiry

Confirm one or more invoices pull into Invoice Inquiry

Confirm if a GBI journal entry was created using the Journal Inquiry/Print program

Please submit a case with the above information with Munis Support.

Additional Information

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