Payment Entry Reversals do not display in AR Payments detail in Month End Manager

Owned by Knowledge Assistant
Apr 07, 2022
1 min read



Description of Issue

  • Payment Entry Reversals do not display in AR Payments detail in Month End Manager

  • Unposted Journals amount displays the total number of items, detail does not display any Bill/Receipt information.

  • In Payment Entry - Batch total amount displaying as 0.00, item count is 2 (original payment and the reversal)



Context

Month End Manager



Cause




Resolution

The work ticket MUN-435638 is currently open with Development to address this issue.



Additional Information

Once payments are posted, they are removed from the Unposted Journals section of Month End Manager.