Unable to Change Invoice Message if Generate Button is Clicked

Owned by Knowledge Assistant
Apr 07, 2022
1 min read



Description of Issue

Invoice Printing Wrong Message.

Cannot update Invoice Message.

Change Invoice Message does nothing.



Context

  • v2019.1+

  • Invoice Processing



Cause

Even though they are prompted, users are unable to change the invoice message in Invoice Entry and Proof if the Generate button has been pressed.



Resolution

If user's expect to change the Invoice Message they should not click the Generate button. 



Additional Information

Please reach out to support for further informationÂ