ESS Not Providing Access Token from Launch ExecuTime Link

Owned by Knowledge Assistant
Apr 12, 2022
1 min read





Description of Issue

The Launch ExecuTime link appears in ESS, but when clicked, receive User was not authenticated message



Context

  • Employee Self Service Version 2019.1

  • ESS Version 2019.1

  • ExecuTime

  • ET



Cause

Invalid certificate in ESS Hosting



Resolution

Contact Tyler Systems Management support



Additional Information