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ESS Not Providing Access Token from Launch ExecuTime Link

ESS Not Providing Access Token from Launch ExecuTime Link

Owned by Knowledge Assistant
Apr 12, 2022





Description of Issue

The Launch ExecuTime link appears in ESS, but when clicked, receive User was not authenticated message



Context

  • Employee Self Service Version 2019.1

  • ESS Version 2019.1

  • ExecuTime

  • ET



Cause

Invalid certificate in ESS Hosting



Resolution

Contact Tyler Systems Management support



Additional Information














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