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Users unable to login to ESS
Users unable to login to ESS
Description of Issue
No users at the site are able to log into ESS.
Context
Employee Self Service
ESS
Cause
The Employee Client Module in ESS Hosting is not Active.
Resolution
Log into the ESS Hosting page
Under Client you should see a listing labelled prod, click Edit to the far right of the word prod
Click on the Client Modules link on the left hand side
Confirm that the Active checkbox is checked for Employee under prod Modules
Additional Information
For a related topic, see below.
Please reach out to EERP Human Resources Support with additional questions.
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