Abatement Entry Shows Abated Fee as a Refund

Description of Issue

When abating a bill in full and selecting the checkbox to Adjust of fees, the abated fees are erroneously shown as a refund.
Posted Abatement Report showing abated fees as a refund.

Context

Property Tax Billing
Abatement Entry (txabtent)
Posted Abatements Report (txpabtrp)

Cause

Abating a bill in full and adjusting off the fees results in the fee amounts being mistakenly displayed as a refund.

Resolution

Development is currently researching this issue. There is currently no workaround, but this is a display issue only in Abatement Entry and the Posted Abatements Report programs. The bill will show correctly in Bill Inquiry and will not pull into Bill Refund Processing.

Additional Information

If further assistance is needed, please contact Tax Support for the appropriate region.