Resolution

Property Revenues > Utility Billing > Master Programs > UB Customers

Click the Search icon
Enter the Account Number in the Account field
Enter the CID for the account under the Customer id field
Click the Billing Doc Copy tab
Click the Add option in the middle left of the screen
Enter the type called BILC - Bill Copy
Tab to the Cust ID field and enter the CID
Tab to the Name column
Tab to the Addr #
Tab through the Address column
Enter a Start Month under the Start Month column
Enter an End Month under the End Month column
Click Accept
Users will need to check off the field 'Copy-to names' under the 'Print Options' area in the Bill Print program of the Bill Run in order for the copy to be generated.

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