Munis sprunpgm EXCEPTION ACCESS VIOLATION - A FATAL ERROR HAS OCCURRED IN utnewbil

Owned by Knowledge Assistant
Aug 20, 2024
1 min read



Description of Issue

I click on Bill Print, then Reprint. and receive the following error: 

Munis (sprunpgm) EXCEPTION_ACCESS_VIOLATION.

A FATAL ERROR HAS OCCURRED IN: utnewbil



Context

  • Bill Print

  • Readyforms

  • Enterprise ERP

  • Utility Billing



Cause

Malformed json file in ReadyForm Model Definitions directory



Resolution

Contact Tyler Systems Management SaaS for assistance



Additional Information