/
Mass Update Citizens Permissions in CSS
Mass Update Citizens Permissions in CSS
Description of Issue
Users updated CSS to allow Utility Billing Payments, but no users have access to the module in CSS. Users are wondering if you can Mass Update Citizens permissions.
Context
CSS
Administration
Cause
CSS was updated to allow making payments to Utility Billing accounts.
Resolution
Log into CSS as an administrator.
Click Administration
Click User Administration
Click Show All
Click Apply Global Permissions
Click the Citizens tab.
The message at the top states the total amount of Citizens that will be impacted by this change. Click each checkbox for the modules that Citizens should have access to.
NOTE: This will override ALL permissions on the Citizens account.
Then click Update
All users in CSS will now have the same permissions as defined on the previous screen.
Additional Information
, multiple selections available,
Related content
CSS Access Denied You Do Not Have Permission to View the requested Page
CSS Access Denied You Do Not Have Permission to View the requested Page
More like this
CSS Access Denied - User does not have access to a Citizen module
CSS Access Denied - User does not have access to a Citizen module
More like this
Access denied message when clicking into Citizen Self Service Bill Modules
Access denied message when clicking into Citizen Self Service Bill Modules
More like this
Mass Updating Roles
Mass Updating Roles
More like this
How to enable Partial Payments in CSS
How to enable Partial Payments in CSS
More like this
New CSS Users do not have General Billing Access
New CSS Users do not have General Billing Access
More like this