Timeclock registration ESET SSL TLS Filter conflict
Description of Issue
Client was trying to register TimeClock and received Error:Â Unable to register.
Context
Timeclock
Time & Attendance
PKIX Error
SSL
ESET
Cause
If the Time & Attendance server has ESET virus protection, it has a SSL/TLS protocol blocker that when placed on the server, the security certificate is 'spoofed'.Â
For instance a Godaddy certificate will be replaced by an ESET certificate when presenting the Time and Attendance application.Â
The Timeclocks cannot register because the Time & Attendance java keystore does not have the ESET certificate chains in it.
Resolution
Client needs to turn off SSL/TLS protocol blocker or add the certificate authority SSL to the appliance.
Additional Information