Error prevents deleting of assets with Preventive Maintenance triggers in the Assets program
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Users receive an error Execute delete_wmastdtl failed - status: -6372 when attempting to delete an asset with a Preventive Maintenance trigger setup in the Assets program
Context
Enterprise Asset MaintenanceÂ
EAMÂ
Cause
DefectÂ
Resolution
Install the appropriate work ticket for your version once it's been released:
2019.1.22.0 - MUN-435799
2021.3.0.0 - MUN-448540
2021.4.0.0 - MUN-448541
2021.5.0.0 - MUN-448542
2021.6.0.0 - MUN-448543
2021.7.0.0 - MUN-448544
2021.8.0.0 - MUN-448545
2022.2.0.0 - MUN-448546
Workaround: Use Asset Registry to delete the Asset OR Remove the preventive maintenance trigger prior to deleting the asset in the Assets programÂ
Additional Information