Prevent a scheduled job from holding after failure

• How to stop Jobs from holding.

• Users must manually restart scheduler after failure.

• Scheduled Jobs stop running after import fails.

Scheduler Queue

A setting enabled in Scheduler Properties places a hold on Job when they encounter a failure.

1. Navigate to General Revenues > System Administration > Scheduler Administration > Scheduler Queue

2. Click Scheduler in the top menu.

3. Select Properties.

4. Under the Jobs section de-select the setting for Hold next occurrence if a recurring job expires.

If a user expects a job to fail this setting should be disabled.

• For example, the Miscellaneous Cash Payments import is run on a daily scheduler, but no payments are made in a day, the Job will fail.

Please contact Support for further assistance.