Unable to search in Adjust Invoices Since Upgrade



Description of Issue

Can't search for invoice number.

Adjust Invoices looks different.

How to adjust invoice in new version?



Context
  • Adjustment

  • Invoice Processing

  • v2019.1+



Cause

In v2019.1+ functionality if the Adjust Invoices program was changed.



Resolution

Users must click Add to add a new adjustment batch, then click Accept before they can search for the invoice they would like to address.



Additional Information

Adjust Invoices was made into a batch program.

Users will now find they are unable to search for invoices on the initial Adjust Invoices screen like they could in v11.3.

Please reach out to support for further assistance.