Half employees in payroll showing zero withholdings on one deduction - incorrect payroll check date and deduction limits

Description of Issue

We have a deduction in payroll where several employees have a 0.00 withholding amount while others have the correct amounts. 

Context
  • Payroll
  • Payroll Audit Inquiry
  • Payroll Start and Status
  • Earnings and Deductions
  • Deduction and Benefit Master 
  • Employee Deductions
Cause

The payroll was generated with the incorrect check date (02/10/2022 instead of 03/10/2022) and employees had met the deduction limit for the prior month.

Resolution

Manually correct the deduction withholdings on the employees that were generated in with pays with the incorrect March date or regenerate the payroll. 

Manually update deduction line in the payroll

How to Regenerate Payroll to Replace Existing Data in Earnings and Deductions

Additional Information
  • The deduction had monthly limits setup so employees that generated in with the February check date with any pay codes would have pulled in their deductions. If they met the limit for February their withholding would be 0.00.
  • Employees that generated in with the wrong check date but had no pays pulled in would not have pulled in any deductions either. 
  • Once the check date was updated to the correct month (3/10/2022) and then Time Entry was moved to payroll, they would have pulled their pays in at that point with the correct March date and if the employee had not yet met the March limit, it pulled in a withholding amount.Â