Employee Find Pending Batch Missing Records



Description of Issue

Trying to pull Find Pending into a Batch but will only bring in some employees and not all records.



Context

Munis

Payroll



Cause

Find Pending time records had unapproved workflow since workflow was not needed for those records.



Resolution
  1. Open Workflow Business Rules (System Administration > Workflow Administration > Workflow Business Rules)

  2. Search for the Process of EST.

  3. Update/Delete any Workflow Business Rules that should not have existed.

  4. Open Employee Pending Time Entry (Human Capital Management > Payroll > Payroll Processing > Time Entry Processing > Employee Pending Time Entry)

  5. Search for all records affected (Search and Accept for all records)

  6. Click Mass Release from the toolbar.

  7. Click Yes on Release Time Entry Records dialog.

    1. Please note if you have many records, it will take some time to process.

  8. Return to Time Entry Batch and choose Find Pending to verify this fixed the issue.



Additional Information