Description of Issue

I am a contracted IT systems administrator and I need access to Tyler Community, how can I get this accomplished?

Context

tylertech.com
Client Support
Tyler Community
Third Party Consultants

Cause

Tyler Technologies policy on Tyler Community prohibits the access of 3rd party consultants to Tyler Community.

Resolution

In order to receive access to Tyler Community, a 3rd party consultant must have a named email address using the same domain as the client organization.

For example:
- John.Smith@AdministratorComputerServices.com will not receive access to Tyler Community.
- John.Smith@ClientsEmailDomain.gov will receive access to Tyler Community.

Additional Information

Please be aware that 3rd party consultants will not receive access to Tyler Community or Tyler Deploy. Please review our Online Support access for 3rd party consultants and Tyler Deploy access for 3rd party consultants for more information.

Please review our Master Article - Tyler Community for all other topics on Tyler Community.

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