ESR requests that create an EAM Service Request do not show a reference number when converted to a work order
Description of Issue
ESR requests that create an EAM Service Request do not show a reference number when converted to a work order in Work Order Management and Field WorkÂ
Context
Enterprise Service RequestsÂ
ESR
Tyler 311
Enterprise Asset Management
EAM
Cause
Defect
Resolution
Install MUN-435619 once it's been released
Workaround: Add a default activity code to the Request Types in Citizen Request Settings to have the ESR request automatically create a work order
Additional Information
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