DataSync cross origin service connections failing

Owned by Knowledge Assistant
Last updated: Jul 24, 2023
1 min read



Description of Issue

When attempting to connect to secure AGOL feature services, DataSync service connections are failing to initialize due to a CORS policy error

Access to fetch at xxxxx from origin 'https://xxxxxmunisapp.tylerhost.net' has been blocked by CORS policy: The value of the 'Access-Control-Allow-Origin' header in the response must not be the wildcard '*' when the request's credentials mode is 'include'.



Context

  • Enterprise Asset Management

  • EAM



Cause

 Defect was introduced with changes released to address DataSync services failing to initialize after upgrading



Resolution

Install the appropriate work ticket for your version:

  • 2019.1.22.2976 - MUN-463721

  • 2021.5.0.1722 - MUN-463794

  • 2021.6.0.1415 - MUN-463795

  • 2021.7.0.1117 - MUN-463796

  • 2021.8.0.818 - MUN-463797

  • 2021.9.0.441 - MUN-463798

Workaround:  There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Financial Assets and Civic Support.



Additional Information