/
Adjustment showing for refund of misc cash receipt

Adjustment showing for refund of misc cash receipt



Description of Issue

When refunding a Misc cash receipt, Customer history will show not only the refund amount but also an adjustment for the same amount that was refunded.



Context
  • Enterprise ERP

  • Accounts Receivable

  • AR

  • Miscellaneous Cash Receipts

  • Misc cash

  • Bill Refund Processing

  • arrefund

  • Customers

  • arcstmnt



Cause



Resolution

Development is researching the issue. While the adjustment is a desired entry, the manner in which is displays is not. The adjustment should be ignored for the time being.



Additional Information

The presence of the adjustment in the system is intentional. When a Misc cash receipt is taken, an adjustment is recorded in the database to create a bill amount for the receipt. When that Misc cash receipt is refunded, a corresponding adjustment must be made to reduce the bill. If that step is not taken, the Misc cash bill would remain in the system with a due balance. The anomaly here that will be resolved via development is how those adjustments are presented and displayed.











Related content

Additional Charge Line and Amount Added When Misc Receipt Imported from Cashiering
Additional Charge Line and Amount Added When Misc Receipt Imported from Cashiering
More like this
Canceling out of a payment transfer on a misc cash receipt results in an error
Canceling out of a payment transfer on a misc cash receipt results in an error
More like this
Payments Adjustments tab in Customers History screen is misspelled
Payments Adjustments tab in Customers History screen is misspelled
More like this
Reprinted Receipt Unpaid Amount or Balance Due incorrect
Reprinted Receipt Unpaid Amount or Balance Due incorrect
More like this
Interest Revenue Account is not Shown Properly on a Report of Refunds When Using Long Accounting
Interest Revenue Account is not Shown Properly on a Report of Refunds When Using Long Accounting
More like this
Miscellaneous Receipts being reported as overpayments
Miscellaneous Receipts being reported as overpayments
More like this