SA Void Transaction Error - Unable to reverse receipt
- Knowledge Assistant
Owned by Knowledge Assistant
May 30, 2023
1 min read
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Description of Issue
Selecting multiple receipts to be voided in the Void Transaction program produces the error "Unable to Reverse receipt"
Error details show "AR Toolbox API" Message="CALL TO BatchUtilities.addTransaction FAILED" and the receipts are not voided.Â
Context
EERP Accounts PayableÂ
Student ActivityÂ
Void TransactionsÂ
Cause
This is a system defectÂ
Resolution
Download MUN-463001 from Tyler Deploy when available
Additional Information
Workaround: Void each receipt individually