Misc cash refunds are pulling into Bill Refund Processing on hold

When creating a refund on a misc cash receipt, it pulls into Bill Refund Processing with the hold flag enabled.

• Enterprise ERP (Munis)

• Accounts Receivable

• AR

• Miscellaneous Cash Receipts

• Misc cash

• Receipt Inquiry

• arrecinq

• Bill Refund Processing 

• arrefund

This is working as designed. When any single refund is generated from a program other than Bill Refund Processing, the refund is put into a held state so that it is not processed accidentally. Refunds created within Bill Refund Processing are exempt from this rule.

Development is considering a future enhancement to improve the process of disabling the hold flag on refunds when there are multiple refunds to un-hold. MUN-462792 exists to track this enhancement.