Accrual based refunds that do not impact the GL are showing a journal number

When refunds taken against a receipt or bill with an accrual based AR Code are posted, a journal number is referenced on the refund receipt despite there being no GL impact.

• Enterprise ERP (Munis)

• Accounts Receivable

• AR

• Bill Refund Processing

• arrefund

• General Ledger

• GL

The refund batch is posted together with another receipt that is impacting the GL.

Development is researching the issue. While the refund receipts that are affected by this issue erroneous show a journal number, there is no GL impact being recorded for the refunds.

As a workaround, if the refunds are posted separately from batches that are impacting the GL, the refunds will not be incorrectly tied to a journal.